WEBSITE ACCESSIBILITY STATEMENT

This accessibility statement applies to the City of Glasgow College website: www.cityofglasgowcollege.ac.uk

This website is run by City of Glasgow College. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Although most of this website is fully accessible, we know there are a few areas of this website that are not fully accessible and we are working to address those. You can see a full list of any issues we currently know about in the Non-accessible Content Section of this statement.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 days.

If you cannot view the map on our ‘contact’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Visiting us in person

If you are visiting us in person AccessAble has Information on physical access to our campuses and facilities.

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

City of Glasgow College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations​
  • On the home page, the carousel images do not reflow to fit different screen sizes or mobile views. This causes some of the text presented on these images to be lost off-screen. This fails WCAG 1.4.10 Reflow (AA).
  • On both the contact form and login page there are issues with error identification that can cause problems for screen reader users. Errors are either not properly identified to screen readers or disappear after a short interval. This fails WCAG 3.3.1 Error Identification (A). 
  • On some pages are links that are not as descriptive as they could be. We use a quality assurance application to identify these links and inform content editors of the requirement to change these. There will be occasions, however, when these changes have not yet been made. We will monitor and correct on an ongoing basis. 
  • Some images don’t have appropriate alternative text. We use a quality assurance application to identify these images and inform content editors of the requirement to change these. There will be occasions, however, when these changes have not yet been made. We will monitor and correct on an ongoing basis. 

We remain fully committed to working towards full compliance with Public Sector Bodies (Websites & Mobile Applications) Accessibility Regulations. To fully comply with these regulations it has become apparent we need to make some fundamental changes to our site architecture and are now migrating to a new website platform to ensure compliance and fix the issues listed above.

This project is underway and we will provide an update on this work by the end of December 2024. 

Disproportionate burden

At this time, we have made no claims of disproportionate burden.

Content that’s not within the scope of the accessibility regulations

Portable Document Format (PDF) and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historical meeting minute documents published before 23 September 2018.

Some of our PDFs and Word documents are essential to providing our services. We plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish will meet accessibility standards.

We are currently auditing PDFs and other documents on our site and working with our publishers to make these accessible or to remove them from the site.  We will provide an update on this work at the end of December 2024.

Video content

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We also have some existing pre-recorded video content that was published before the 23rd September 2020. This content is also exempt from the regulations.

Online Maps

Our service includes the use of online maps to show certain geographical information. These are not used for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.

What we’re doing to improve accessibility

City of Glasgow College is doing the following to improve accessibility

  • Migrating to a new website platform to ensure compliance and fix all the issues listed above.  This project is underway and we will provide an update on this work by the end of December 2024. 

Preparation of this accessibility statement

This statement was prepared on 8 December 2022. It was last reviewed in February 2023.

This website was last tested on 04/06/2020. The test was carried out by All Able Ltd.

All pages of the website were tested along with a sample of the documents from each area of the website.